Refund and Cancellation

Acceptance of Terms

Effective Date: 28 October 2023

Thank you for choosing QuickSync AI, a product of Tumto Siram Venture. We are committed to providing you with our software a seamless and efficient experience. We have established the following refund and cancellation policy to ensure your satisfaction. Please read this policy carefully before using our software.

1. Refund Policy

At Tumto Siram Venture, we want to ensure you are completely satisfied with our software, QuickSync AI. If, for any reason, you are not satisfied with your purchase, we offer a 14-day return policy for the monthly plan and a 30-day return policy for the yearly plan.

The policy starts from the date of purchase. To request a refund, please follow these guidelines:

  • You must request a refund within 14 (Fourteen) days from your purchase date if you purchase the monthly and within 30 (Thirty) days if you purchase the yearly plan.
  • Your reason for seeking a refund should be related to software functionality or performance issues.
  • To initiate a refund request, please contact our customer support team at info@quicksync.ai or +91 84148 22209.

Upon receiving your refund request, we will assess your case and process the refund within 3 to 7 business days following a successful review. Refunds will be issued using the original payment method used for the purchase.

Please note that refunds are not applicable for the following situations:

  • Refund requests are made after the 7-day return period.
  • Refunds are requested for reasons unrelated to the software’s performance.
  • Violation of our terms of service or acceptable use policy.

2. Cancellation Policy

Customers of QuickSync AI have the flexibility to cancel their subscription plan at any time. To cancel your plan, please follow these guidelines:

  • Log in to your QuickSync AI account.
  • Access the billing or subscription section.
  • Follow the prompts to cancel your plan.
  • Make sure to cancel before your next billing cycle to avoid additional charges.

We do not offer pro-rated refunds for the unused portion of your subscription. Once you cancel your plan, you will retain access to QuickSync AI until your current billing cycle ends.

Contact Us

If you have any questions or need assistance with our refund and cancellation policy, please contact our customer support team at info@quicksync.ai or +91 – 84148 22209.

Tumto Siram Venture reserves the right to amend or modify this policy at any time. Any changes will be communicated through our website and will be effective immediately upon posting.

Thank you for choosing QuickSync AI. We value your business and are committed to providing you with exceptional service.

This refund and cancellation policy is subject to change without notice. Please review this policy periodically for updates.