Privacy Policy

Effective Date: October 10, 2024

This Privacy Policy describes how QuickSync ("we", "us", or "our") collects, uses, shares, and protects your personal information when you interact with our website, CRM software, digital marketing services, referral platform, and community portal.

1. Who We Are

QuickSync ( A Tumto Siram Ventures Product) is a digital marketing and CRM automation provider headquartered in Lekhi, Arunachal Pradesh, India, serving businesses—primarily remodeling contractors—in the United States and internationally.

2. Information We Collect

a) Personal Information (Provided by You)

  • Name and business name

  • Email address

  • Phone number

  • Billing/payment info

  • Login credentials

  • Customer contact records (through CRM usage)

b) Automatically Collected Information

  • Device and browser info

  • IP address

  • Referral source

  • Location (city/state)

  • Activity on our website or platform

3. How We Use Your Information

We use your data to:

  • Deliver our services and run your campaigns

  • Provide access to the CRM, client portal, and courses

  • Manage billing and subscription plans

  • Send email/SMS alerts and reminders

  • Track performance and optimize your experience

  • Comply with applicable laws

4. Legal Basis for Data Processing (GDPR Compliance)

For users in the EEA (European Union), our processing of personal data is based on:

  • Consent

  • Contractual necessity

  • Legitimate interest

  • Legal obligation

5. Sharing Your Data

We do not sell your data. We may share it with:

  • Trusted third-party vendors (email/SMS platforms, analytics providers, payment gateways)

  • CRM and automation tools integrated with your account

  • Legal/regulatory authorities when required

All partners are under contract to follow strict data protection practices.

6. SMS & Email Marketing Compliance (A2P & Indian Law)

By submitting your phone number or email and opting in, you agree to receive:

  • Appointment reminders

  • Promotional offers

  • Product updates

  • Training or community notifications

You may opt out any time:

SMS message frequency varies. Message & data rates may apply. We comply with:

  • TRAI & Indian IT Act 2000(India)

  • A2P 10DLC regulations (U.S.)

  • GDPR (EU)

Carriers are not liable for delayed or undelivered messages.

7. Referral Program & CRM Data

If you use our CRM or referral platform:

  • You retain ownership of all client/contact data you upload.

  • We do not use your contacts for our marketing or sell them.

  • You’re responsible for having proper consent to contact leads in your system.

8. Course & Community Access

If you purchase a DWY or DFY package, you may access:

  • Online courses

  • Private Q&A forums

  • Member-only resources

  • Referral tracking tools

Community access is conditional on good conduct. Harassment, spam, or disrespectful behavior will result in removal.

9. Community Conduct Rules

You agree not to:

  • Post offensive, illegal, or misleading content

  • Spam the community or promote outside services

  • Use automation/scripts to scrape or post content

  • Share your account or access links

We reserve the right to suspend or remove access for any violations. Learn more on our Terms of Services Page.

10. Data Retention

We retain your data:

  • While your account is active

  • For up to 6 years after cancellation (for legal and audit purposes)

  • Until you request deletion, unless legally restricted

11. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct or delete inaccurate info

  • Object to marketing or data processing

  • Request a copy of your stored data

Email requests to: [email protected]

12. Cookies & Tracking Technologies

We use cookies and tracking tools to improve your experience. These include:

  • Google Analytics

  • Meta (Facebook) Pixel

  • Google Tag Manager

  • Retargeting and conversion tracking pixels

  • Session recording tools (e.g., Hotjar, if used)

You can control or delete cookies anytime in your browser settings.

13. Embedded Content

Some pages may display content from:

  • YouTube

  • Facebook or Instagram

  • LinkedIn

  • Twitter/X

These platforms may collect data such as:

  • IP address

  • Device/browser info

  • Which pages you visit

  • Your interaction with embedded content

QuickSync does not control how third-party platforms use this data. Please review their privacy policies separately.

14. International Data Transfers

We may store or process your information in:

  • India (our headquarters)

  • United States (server or third-party vendors)

By using our services, you consent to this transfer.We follow appropriate security protocols to safeguard international data transfers in line with Indian IT Act, GDPR, and U.S. data standards.

15. Data Security

We use:

  • SSL encryption

  • Server firewalls

  • Role-based access

  • Routine backups

  • Vendor-level compliance from platforms like Stripe, Twilio, and Mailgun

While we strive for security, no system is 100% immune from threats.

16. Children’s Privacy

Our services are intended for adults (18+). We do not knowingly collect or store data from minors.

17. Governing Law & Indian Compliance

This Privacy Policy is governed by the laws of India and follows:

  • The Information Technology Act, 2000

  • Consumer Protection (E-Commerce) Rules, 2020

  • Guidelines from TRAI (for SMS communication)

  • Applicable GDPR and international regulations (for global users)

For Indian users, any legal matters will be subject to the jurisdiction of Itanagar, Arunachal Pradesh

18. Changes to This Policy

We may update this Privacy Policy as needed. Any major changes will be announced on our website or by email.Your continued use of our services after changes constitutes your acceptance.

19. Contact Information

If you have any questions or need support, contact us:Tumto Siram Ventures (QuickSync)

Email: [email protected]

Phone: +1 855-783-5838

Business Address: Lekhi, Nirjuly, 791109

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